All Systems Operational
Payment Acceptance Operational
Transfers Operational
Phone Support Operational
Point of Sale Operational
Virtual Terminal Operational
Dashboard Operational
Loans Operational
Square Online Operational
Developer Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024
Resolved - We have resolved the disruption impacting the bank account verification process. Thank you for your patience with us as we worked to resolve this issue.
Mar 27, 13:25 PDT
Update - Our engineers are investigating a disruption impacting the bank account verification process. This delay in verification may have an impact on transfers being sent. We will continue monitoring it and will be back with further updates.
Mar 27, 13:10 PDT
Investigating - We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Mar 27, 10:50 PDT
Resolved - Our SMS partners have confirmed that the disruption that caused delays in SMS requests for 2FA logins has now been fully resolved. Sellers will now receive timely SMS 2FA codes as expected.

Thank you again as we worked with our partners on a resolution.

Mar 27, 09:41 PDT
Monitoring - Our SMS partners have informed us that the earlier disruption causing delays in SMS requests for 2FA logins has stabilized. Sellers should now receive timely SMS 2FA codes as normal. For any seller who does not receive timely SMS 2FA login codes, please follow the prompt at login to receive 2FA codes via an alternative method. We will continue to closely monitor this situation until we can confirm that the disruption has been fully resolved. Thank you for your patience as we await further updates from our SMS partners.
Mar 26, 20:25 PDT
Update - Our SMS partners have informed us that the earlier disruption causing delays in SMS requests for 2FA logins has stabilized. Sellers should now receive timely SMS 2FA codes as normal. For any seller who does not receive timely SMS 2FA login codes, please follow the prompt at login to receive 2FA codes via an alternative method. We will continue to closely monitor this situation until we can confirm that the disruption has been fully resolved. Thank you for your patience as we await further updates from our SMS partners.
Mar 26, 20:05 PDT
Update - Our SMS partners are continuing to work toward stabilizing the disruption. At this time, we encourage Sellers who do not receive timely SMS 2FA login codes to follow the prompt at login to receive 2FA codes via an alternative method. We appreciate your continued patience.
Mar 26, 16:09 PDT
Update - As our SMS partners work towards stabilizing the disruption, our engineers are observing an improvement in the receipt of 2FA SMS requests. We encourage Sellers who do not receive timely SMS 2FA login codes, to continue to follow the prompt at login to receive 2FA login codes via an alternative method. Sincere apologies for the disruption - we’ll be back with another update shortly.
Mar 26, 13:32 PDT
Investigating - Due to a disruption with our 2FA SMS partner services, sellers may not receive SMS requests for 2FA log in at this time. Our engineers have identified the root cause of the issue, and are actively working on a solution. For any sellers impacted by this, please follow the prompt during login to request an alternative method to receive 2FA login codes. We’ll report back once we’ve implemented a fix for this issue.
Mar 26, 06:38 PDT
Mar 26, 2024
Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024
Resolved - The disruption affecting Square KDS is now fully resolved and the service is now working normally. We thank you for your patience and understanding while we worked to address this today.
Mar 22, 18:10 PDT
Monitoring - We’ve implemented a fix to address the disruption affecting Square KDS’ performance. We continue to monitor progress and expect this issue to resolve shortly. Thank you for your patience.
Mar 22, 17:52 PDT
Update - Our engineers continue actively working to address the disruption affecting Square KDS. We thank you for your continued patience.
Mar 22, 17:39 PDT
Investigating - We’re experiencing a disruption that is affecting the performance of Square KDS. Engineers are actively working to address this situation. At this time, orders may not be appearing on Square KDS or may take longer than expected to appear. We will continue providing updates as they become available. Thank you for your patience.
Mar 22, 16:30 PDT
Mar 21, 2024

No incidents reported.

Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024
Resolved - Our engineers have resolved this disruption. All reports, transactions, and receipts are now accurate and up to date. We thank you for your continued patience today while we worked on getting services restored.
Mar 15, 11:01 PDT
Update - At this time, engineers have reported that all new and past transactions are now appearing on sales reports and receipts are printing. We are currently monitoring receipts being sent via SMS not arriving promptly. Cash-reported transaction reports are missing information in the details, but we expect that they will be updated and accurate within the next hour. We thank you for your patience.
Mar 15, 10:47 PDT
Update - Our engineers have implemented a fix for the disruption affecting sales reports and receipts not printing. New transactions will start appearing on sales reports and receipts will begin printing again. Previous transactions are expected to appear on reports within 30 minutes. We thank you for your continued patience.
Mar 15, 09:29 PDT
Identified - We are currently experiencing a disruption that is causing Sales Reports not to be updated promptly. At this time, Payment Acceptance isn't affected but Sellers may not see their transactions appear in their Transaction report immediately. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Mar 15, 08:38 PDT
Investigating - We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Mar 15, 08:28 PDT