Square US Status

Apr 18, 2024

Resolved - Our team has released a fix to address the disruption affecting coursing on Square Terminal and Android mobile kit devices. Impacted seller devices will be automatically restarted, and the fix will be in place as part of app version 6.41. If your device is not automatically updated, please manually restart the device to ensure that the fix is available to you.

To restart your Square app, simply close and relaunch the app. To restart your Square Terminal, hold the power button for three seconds and select the restart option.

Thank you for your patience while we worked to resolve this disruption.
Apr 18, 08:20 PDT

Update - Sellers experiencing the disruption affecting coursing can take steps to continue using their devices. For Square Terminal and Android mobile kit devices, disabling coursing will address this disruption while our team works on releasing an upcoming update to permanently address this experience. On Square Terminal, sellers may reboot their devices by holding the power button for three seconds and selecting the Restart option in order to continue using the device. On Android mobile kit, sellers may press the back button to continue using their devices. At this time, sellers on an iPad or Square Register may continue using the coursing feature as these devices are unaffected.
Apr 17, 12:34 PDT

Investigating - We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Apr 17, 07:06 PDT

Apr 17, 2024

Apr 16, 2024

No incidents reported.

Apr 15, 2024

Invoices Disruption

Resolved - We have released a fix for the earlier disruption impacting some Square services. We understand how important it is for all of our services to be running for your business, and our Engineeringteam is actively discussing how to prevent instances like this moving forward. Thank you for your patience with us as we worked to resolve this issue.
Apr 15, 12:05 PDT

Transfers Disruption

Resolved - We have released a fix for the earlier disruption impacting some Square services. We understand how important it is for all of our services to be running for your business, and our Engineeringteam is actively discussing how to prevent instances like this moving forward. Thank you for your patience with us as we worked to resolve this issue.
Apr 15, 12:05 PDT

Payments Disruption

Resolved - We have released a fix for the earlier disruption impacting some Square services. We understand how important it is for all of our services to be running for your business, and our Engineeringteam is actively discussing how to prevent instances like this moving forward. Thank you for your patience with us as we worked to resolve this issue.
Apr 15, 12:05 PDT

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

Payments Disruption

Resolved - We have released a fix for the earlier disruption impacting some Square services. We understand how important it is for all of our services to be running for your business, and our Engineeringteam is actively discussing how to prevent instances like this moving forward. Thank you for your patience with us as we worked to resolve this issue.
Apr 9, 08:28 PDT

Investigating - We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Apr 9, 08:09 PDT

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

Transfers Disruption

Resolved - Our engineering team has implemented a solution for this disruption, and sellers whose bank accounts took longer than the expected four business days for verification should now find their accounts verified. Please note that in some cases it may be necessary to start the verification process again if the account was not successfully linked. Thank you for your patience as we resolved this issue.
Apr 5, 00:56 PDT

Update - At this time, this disruption is only affecting a very limited number of Sellers. Sellers unable to verify a newly linked bank account may contact our Support Team for assistance in completing this process. Thank you for your patience.
Apr 4, 10:02 PDT

Update - We appreciate your patience while we continue to work towards testing and deploying a fix for the disruption affecting bank verifications. If you are having trouble verifying a newly linked bank account, please reach out to our Customer Support team for assistance.
Apr 3, 16:44 PDT

Update - We appreciate your patience while we continue to work towards testing and deploying a fix for the disruption affecting bank verifications. If you are having trouble verifying a newly linked bank account, please reach out to our Customer Support team for assistance.
Apr 3, 13:40 PDT

Update - Our engineering team is continuing to work toward a fix for the disruption impacting bank verification for a small group of Sellers. If you are impacted by this, please reach out to our Customer Success team and they will be able to assist with this. Thank you for your patience while we work to resolve this.
Apr 3, 13:18 PDT

Update - Our engineers have reported that there is a disruption impacting bank verification, which can cause a delay in bank transfers. Our team is actively working on a fix, and we appreciate you for your patience with us as we work to resolve this issue.
Apr 3, 11:37 PDT

Investigating - We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Apr 3, 09:45 PDT

Apr 4, 2024